Start with Ledger com ® — Setup, Login & Troubleshooting Guide

Quick setup: Ledger com ®/start

Use this checklist to go from unboxed to secured.

Open Ledger com ®/start and follow the guided setup for your device.
Install Ledger Live app (desktop or mobile) from the official site and complete firmware updates.
Write down your recovery phrase offline and store it safely—do not photograph or share it.

Login & account access

If you see "Ledger com ® Login" pages, always confirm the URL is https://www.ledger.com. Use the Ledger Live app to connect your device and authorize actions. Never enter your recovery phrase into a website.

Troubleshooting common login issues

If “Ledger com ® Login not working” or “Unable to login Ledger com ®”:

Confirm device firmware and Ledger Live are up to date.
Try different USB ports, cables, or the Ledger Live mobile app.
Clear browser cache and disable suspicious browser extensions when using web-based flows.
Visit the official Ledger com ® Help Center for step-by-step guides.

Account recovery & 2FA reset

Ledger devices use a recovery phrase for account recovery. Ledger itself never stores your recovery phrase. If you must reset 2FA tied to an exchange or service, follow that service’s recovery path—Ledger can only assist with device-level actions.

Error & app issues

Common messages: “Error Connecting Ledger com ® Account”, “Ledger com ® App not Working”, “Can't verify Ledger com ®”, or “Ledger com ® error decline”. Steps:

Reboot device & computer/phone; reconnect device.
Ensure Ledger Live permissions are accepted on the device screen.
Search the Help Center for the specific error code; record screenshots before contacting support.

FAQs (based on user search intent)

Q: How do I start at Ledger com ®/start?
A: Visit https://www.ledger.com/start, follow the guided setup, install Ledger Live, and secure your recovery phrase offline. Q: Why won't Ledger com ® Login work?
A: Often due to outdated firmware, cables, browser extensions, or an incorrect URL. Update Ledger Live and firmware, try a different cable, and use the official site. Q: How can I recover my account?
A: Use your 24-word recovery phrase on a Ledger device or compatible wallet. Ledger does not store recovery phrases and cannot recover accounts without it. Q: What if Ledger com ® App shows "error decline"?
A: Confirm the transaction on the device, check app permissions, and ensure the app and firmware versions match the required versions in support articles. Q: Where is Ledger com ® Help Center?
A: Official help, troubleshooting guides and security tips are at support.ledger.com. Q: Can Ledger reset my 2FA for other services?
A: No — Ledger only controls your hardware wallet. Contact the third-party service or exchange to reset 2FA; Ledger provides secure device guidance only.

Conclusion

Ledger com ®/start and Ledger Live put device security first. Keep firmware and apps updated, never share your recovery phrase, and use the official links above for downloads and support. When in doubt, consult the official Ledger com ® Help Center.